Frequently Asked Questions
Your smart self-service RV park home.
Welcome to Free trail of smart self-service RV Park…Free Trail, no cancellation fees, payment is only required when you are satisfied. Sincerely Thank you for your guidance and praise since 2006! We are open 24 hours a day!(Free trail area location are from RV Lot 1-Lot 9; RV Lot 26-Lot 34)
Booking process:You can make a reservation in three ways:1. Online booking: (efficient special price):Book, pay and choose the parking space that suits you with one click;2. Phone: Call or text 1 250 222 2777 Reservations available daily from 10am to 8pm.3. Free trial:(This also applies to your RV on site)-Enjoy 60 minutes of smart self-service at any time, completely free! Payment is only required if you are satisfied!– You select a parking location.(The free trail area locations are RV Lot 1-Lot 9; RV Lot 26-Lot 34)– Text the location you have selected or call 2502222777-We will tell you the passwords for all Wi-Fi and other services.– If you are satisfied, you can pay at the smart self-service counter.-Payment: Intelligent self-service office provides clear payment instructions. We accept all major credit/debit cards, email transfers, cash and checksEmail address: wwrvchetwynd@gmail.com– Once payment is complete, please send us a text message to notify us.
1. Email us your information:
- Please include your name, full address, mobile phone number, email address, arrival and departure dates, length of stay,
- Number of adults and children, pets,type of caravan.
- What is the unit length of the RV and what is the amperage?
- Are you ordering the Full Hook up Lot or the Tent Camping Island?
- Credit card number, expiration date, credit card CVV number;
2. Watch our company email you the RVPark password and related instructions. The booking is complete
1. Email us your information:
Please include your name, full address, mobile phone number, email address, arrival and departure dates, length of stay,
- Number of adults and children,pets, type of caravan.
- What is the unit length of the RV and what is the amperage?
- Are you ordering the Full Hook up Lot or the Tent Camping Island?
2. Watch our company email you the RVPark password and related instructions. The booking is complete.
Free trial:(This also applies to your RV on site)-Enjoy 60 minutes of smart self-service at any time, completely free! Payment is only required if you are satisfied!– You select a parking location.(The free trail area locations are RV Lot 1-Lot 9; RV Lot 26-Lot 34)– Text the location you have selected or call 2502222777-We will tell you the passwords for all Wi-Fi and other services.– If you are satisfied, you can pay at the smart self-service counter.-Payment: Intelligent self-service office provides clear payment instructions. We accept all major credit/debit cards, email transfers, cash and checksEmail address: wwrvchetwynd@gmail.com
no cancellation fee for reservations
Refund Policy:
If you cancel within the time frame specified in the cancellation policy (within 60 minutes of arrival on site), we will refund the full amount you paid.
Refunds will be made to the credit card or the card you provided when booking.
Refunds may take some time to process, depending on the policies of your credit card issuer.
Please note that the above policies are only applicable to customers who directly book through the official website designated telephone, email or SMS channels.
almost Fixed and unchanged prices for the entire year of 2023: Please refer to our rate page at: https://www.westwindrvpark.com/rates/
Yes. Additional person/vehicle (up to 15 feet in length)
- Daily: $5
- Weekly: $20
- Monthly: $50
Visitor Parking: $5/day; Visitor Hours: 7:00 am-10 pm.
We are a pull-through site.We allow guests to directly enter the RV park without any human intervention. They can complete the registration process automatically by receiving a text message, make payment, and access over 20 self-service amenities. If there are any issues, they can always call our customer service hotline for assistance.Accordion Content
PARKING FACILITIES
- Full Hook-Up 48 sets
- Tent camping island: 68 sets
- parking lot: 72 sets
- total rental units:188 sets
The scope of services provided by Full Hook-UP Lot:
- 30 Amp and 50 Amp Power Supply
- 26 complimentary amenities and all free services;
- Dedicated sewage well,
- Coin-operated laundry and drying room and supporting facilities, coin-operated vending machines,
- RV Exclusive Fully Hooked Up Lot {12ft * 33ft-46ft}
- Suit Tent Camp {12ft*12ft}+{12ft*10ft} Exclusive Ordinary Parking Space(for example：B39+G39)
- Coin-operated laundry and drying room and supporting facilities, coin-operated vending machines,
- 26 free public services or facilities (expect more giveaways)
- Lot 49 is special place for your RV to do pollution discharge.
26 free public services & facilities:
- WiFi network: Telus+Starlink
- Public water
- Public electricity
- Public toilets
- Public shower room
- Small kitchen and related equipment
- Free information of local government and tours
- Small book reading room
- BBQ Pit
- Swimming pool
- whirlpool
- Sauna
- Rock climbing
- Gym
- Large children’s playground
- Miniature Museum
- Microwave tableware matching
- Picnic table and chairs
- Fantastic Fire Pit
- Entertainment products
- Juicer
- Children’s fun toys
- Large barbecue pit
- Large sanitary trash can
- Vegetable garden life experience
- Garden life experience
A = Full connection lot {33*46ft*12ft}:
B = Parking space {12ft*12ft};
G = tent campsite {12ft*10ft};
Suit:B+G with the same number can be combined into a tent camping island unit, for example: B38 parking space and G38 tent camping can be combined into a tent camping island unit BG38 tent camping island.
We offer reservations for specific locations. There are special circumstances that can be accepted, but not 100% guaranteed(depends on real case etc. ).
Westwind’s prime location allows you to enjoy our great facilities while being close to many wonderful leisure venues such as:
- Access to hiking/biking trails
- bird watching, horseback riding
- Lots of mature trees, green spaces and ramps. Bring your bike.
- Fun-filled outdoor playground
- Second-hand convenience stores and malls
- Public Restrooms (Wheelchair Accessible)
- Shower facilities (wheelchair accessible)
- Laundry: 3 on-site commercial washing machines
- Large sink (great for soaking clothes or doing dishes)
- Outdoor RV storage available in winter
- There are 120 parking spaces and 188 rental units throughout the year.
- Rainforest trail leading to world-renowned carving art
- outdoor park stage
Quiet time is 10:00pm. The music should be loud enough for you to enjoy on your site, no music after 10pm. Everyone please respects your neighbors. Park only on your lot, not on your empty block or road.
if you come late,you just find the vacant site to settle down, then see us and do payment in the next day.(if there is a site
HARDWARE SPECIFICATIONS
Above rates include 30 amps: if 50 amps, there is an additional $2 per day and $50 per month.
We have fully installed and remodeled in 2022, integrating the supported Wi-Fi network through the TELUS network and Starlink external network to make coverage of each rental unit location in all 188 rental units.
An urban tourist resort center full of unique world art, providing 32 facilities and increasingly better services for all RV tourists and other vehicle tourists;
- A car connected to a 30 or 50 amp electrical outlet; power consumption should be very low. Please check the power consumption of major electrical appliances. Always calculate your electricity usage when using more than 2 or 3 appliances at the same time. The total power consumption should not exceed 3300w or the circuit breaker will trip. The appliances that consume the most electricity are refrigerators/freezers, air conditioners, microwave ovens and range hoods. Using multiple phone or iPad chargers (approximately 100w to 200w each), while turning on the air conditioner, coffee maker (approximately 750w to 2000w) and using a hair dryer (1000w to 2000w) can cause the trailer fuse to blow and cut power. Anything else that uses a “resistor” to generate heat uses a lot of power, such as an electric kettle. That’s why we only offer non-electric kettles. We offer low power hair dryers (1000w) and coffee machines (750w). If unfortunately the fuse is blown, please call our staff to replace it. If the fuse fails due to your party being overplugged, your account will be charged an additional $100 each time there are 2 overplugs.
Please put all toilet paper and items in the trash can in the room and do not flush any other items down the toilet, or any drain. Toilet paper, facial tissues, paper towels, etc. are not easy to dissolve and can easily cause clogging. If damage is human-caused, any vandals will be responsible for all repair materials and/labor charges.
OPERATIONS
Check-out time is 11:00 am. Those wishing to stay longer will be charged $5.00 per hour if the site is not already rented. Will be arranged upon arrival or booking. Thanks.
- Chetwynd City, is a world-class unique woodcarving art city,
- Original works of art are scattered all over the city, intertwined with wonderful, unique, dreamy images…..
- Churches, shopping malls, banks, libraries- 3 minutes
- Common area with plenty of books and sports, games – 2 minutes
- Supermarket, gas station – 2 minutes
- Government, Hospital, Fire Station – 5 minutes
- Car wash, multiple hiking trails – 1 min
We are open year-round and provide 30 facilities and services from May to October. You can contact us directly via email, phone, or text message.
Our office or service hours are 24/7, with regular office hours from 10:30 am to 8:00 pm.
You are welcome to contact us 24/7 via phone, email, or online booking. We appreciate any feedback or suggestions for improvement. Thank you!
PAYMENT & PRICING & CANCELLATION
We usually have plenty of RV spaces for you to choose from until the end of May and in the second half of September. Our campsite has 15 spaces to accommodate RVs over 34 feet long, if your vehicle is longer than 34 feet please let us know at the time of booking to arrange this. We provide a 30 amp power supply, if you need a 50 amp power supply you will need to prepare your own power adapter.
Our camp has excellent facilities for electricity, water, sewage, restrooms, shower rooms, and laundry rooms. All services are free of charge or included in the rate, except for the laundry room service which is charged. A key and $5 deposit is required from the office for the women’s restroom and shower room, and the key will be returned and the deposit refunded in the check-out.
Our campsite is very busy from June to August, so please book on our website, where information on available spaces is usually available. The campground management may adjust and schedule your selected space to make the most of it.
Please refer to our rates page. Discounts are available for eligible guests and Good Sam members.
There is no cancellation fee usually, except peak season. The below cancellation policy only apply to the peak season( such as June to Aug):
- Cancellations- we have two options for you:
- Option 1: Full refund
- If you made the cancellation request minimum 7 days before your reservation, you will receive full refund, if you made the request less than 7 days before your reservation or you request leave early, we will charge 10% processing fee, then the remaining balance will be return in full.
- Option 2: If you choose to receive store credit other than the refund, we will waive the 10% processing fee as royalty rewards.
- The minimum of 7 days notice before your reservation date for all cancellations to existing bookings- THIS MEANS THE CUT OFF FOR A REFUND IS 11:59pm 7 DAYS BEFORE YOUR DAY YOU BOOKED FOR BEGINS. All cancellation requests can be sent to wwrvchetwynd@gmail.com (please include your reservation number, name, phone number, address, reservation date) or call us via 250 222 2777 or walk in to the office and talk to our manager directly . If you call and we do not pick up, please leave us a message so we can get back to you as we need proof you contacted us 7 days in advance. All cancellation needs to be approved by Westwind RV park Company. Once the request has been approved, please allow 7-10 business days to receive the refund to the original method of payment.
- Change of your reservation: If you need to change your dates, please contact us at least 7days in advance . Changing your dates is only allowed one time for free and may affect any special requests you have made. Additional date changes cost $20 per change before arrival.
Yes we allow pet. All pet must be on a leash.
Provide Free Wifi boosted by Starlink.
We do provide free indoor pool, gym, hot tub sauna for our customers within walking distance.
Yes.
Your mail address is:
[#Your site Number]-4443 53rd Ave
P.O. Box 2159
Chetwynd, BC. V0C 1J0
Always.
Check-in time is from 7am to 10pm and check-out time is no later than 3pm.
Yes you can have visitors. Please refer to the rates page.
we don’t have propane onsite. You can find propane at Tirecraft Chetwynd.
Yes we allow campfires and sell firewood.
Try Link’s Pub & Grill, Dragon Palace, New Tokyo Sushi in town.
Try Little Prairie Cabs, their phone number is 250-788-2844.
ENVIRONMENT & RECREATIONS & OTHERS
Westwind RV Park is located in the center of Chetwynd, the world-famous wood carving art city; it is close to the world-famous hotel Daysinn. Wood carving art gallery.
During the second weekend in June, wood carvers from all over the world come together in Chetwynd to demonstrate their chainsaw skills. Everything is free, including food, crafts, and fun! Watch Lady Gaga, Spider-Man, and more.
Try Little Prairie Cabs, their phone number is 250-788-2844.
Try Link’s Pub & Grill, Dragon Palace, New Tokyo Sushi in town.
Simple, just recommend someone who rents our Westwind owned model park or RV site for a month in a row.
The only stipulation is that friends or relatives cannot live here for the past 2 years. Two successful referrals will qualify you for a $250 credit!
Coin Laundromat – $2/washer, $2/dryer
Coin-operated vending machines, free ironing accessories, micro kitchen equipment, books, water tank.
It is an excellent place for tourist accommodation near the Art Sculpture Competition, staff long-term accommodation, weddings, hunting, family gatherings, corporate group camping, etc. We can arrange chaplaincy and other relevant resources to fully complement your exciting and joyful event. Whatever your event needs and occasion, we do our best to accommodate all your health, safety, hygiene and efficiency needs, even with over 32 facilities and services.
We offer caravan or cargo storage all year round. Limited to designated rental parking spaces or camping areas provided by us.
Although weather and bugs are a natural part of the camping experience. Fortunately, there are very few mosquitoes at Westwind RV Park and Vitality Seam Campground.
- All reservations need to provide
- A $100 deposit or full payment is required in advance, please refer to : https://www.westwindrvpark.com/rates/
- All bookings require email, text message, phone call, online booking engine,
- If you do not receive payment within 48 hours of booking, your booking will be canceled.
Discounts may not be applied to already discounted prices. To get the daily and monthly discounted price, you must pay the deposit in advance and pay the full balance within 24 hours after check-in according to our requirements.
- It is illegal to use a fire pit unattended.
- You can use a gas/propane or briquette grill.
- Fireworks are prohibited. (Canada BC Fireworks Act RSBC1996 Chapter 146)
Children under 10 should shower with adults. Do not use non-toilet related appliances in the shower area, ie: electric frying pans, battery boosters, coffee makers, etc.
Bikes should be on the road, not on crowded sidewalks around restroom/shower areas.
Yes, all prices are subject to applicable GST.
Example: Prices are subject to Canadian federal taxes and British Columbia local taxes. Subject to change without notice.
Goodsam members enjoy a 10% discount. For others, please browse the news or rate page. Thanks
In the month when the market demand is stable, the published annual price list shall prevail. In the special peak season, if the market demand changes, the price needs to be revised and improved without prior notice to every new and old customer.
Guests are required to remove all trash and recycling items from the site when they leave the campsite;
Opposite the public toilets. We have a range of large sanitary litter boxes for guests only near the washrooms.
WE DO NOT SELL
No. Cutting branches will result in a fine of up to $1,000 and immediate eviction without refund.
Yes. Please be considerate that other guests enjoy their stay as well. Do not bring food with strong odors into the trailer, whether it is food from the refrigerator, freezer, sink, pot or stove top. Cleaning or cooking seafood that is in shell or has a strong smell is prohibited in luxury tents. Uncleaned pots that leave stinky soup are unacceptable and we reserve the right to charge over $100 for such irresponsible behavior.
In the public interest, pets must be on a leash at all times and pets are not allowed in the restroom.
Sorry, only in your car or within the station limits.
ANY ROOM IN THE BUILDING: Smoking is prohibited in the offices and service centers, otherwise a cleaning fee of $100 or more will be charged.
For the service satisfaction of you and everyone, the system and regulations of the park may be optimized and improved from time to time, and we will continue to work hard to serve the public interest and customer needs in the best way.
Yes, welcome to send questions and suggestions to wwrvchetwynd@gmail.com, or directly communicate with the park administrator, we will try our best to reply within 7 days, thank you!
- Any booking can be made via
- E-mail Transferred ：We will send you an invoice and you may pay via e-transfer wwrvchetwynd@gmail.com
- Credit Card: We will send you an invoice, and you may pay via Credit Card
- At 11:00 in the morning, you can happily enter the reserved position according to the prompt.
- If there is any balance that has not been paid, please pay to the company within 24 hours after check-in.
